Fraud Prevention vs Financial Inclusion
Implement risk-based, tiered KYC using alternative data sources to extend access without weakening AML/CTF controls.
CyberTRIZ analysis · Banking contradiction F034 · one of 8,235 worked contradictions published by CyberTRIZ.AI
Regulations
Business Context
Strict fraud controls protect the banking system but may unintentionally prevent legitimate customers with limited digital history or unconventional financial behaviour from accessing banking services.
Banking TRIZ Resolution
Apply proportionate, risk-based verification supported by alternative identity data, behavioural monitoring, and continuous customer assessment instead of uniform controls.
Recommended Banking TRIZ Principles
Principle 1 - Segmentation
Principle 15 - Dynamics
Principle 23 - Feedback
Principle 40 - Composite Materials
Expected Outcome
Better financial inclusion
Lower fraud
Fairer customer treatment
Stronger risk management