PD009
Validate process designs iteratively with real users through prototypes before committing to full-scale implementation.
CyberTRIZ analysis · Process contradiction PD009 · one of 8,235 worked contradictions published by CyberTRIZ.AI
Regulations
Faster Time-to-Design vs. Better Requirements Validation
Business Context. Pressure to deliver a redesigned process quickly can lead teams to begin building before requirements are fully validated with the people who will actually use the process daily.
Process TRIZ Resolution. Rather than validating requirements only once at the start, organizations should design in short cycles, validating a minimal version of the new process with real users before investing in the full build.
Applicable TRIZ Principles
Principle 1 (Segmentation) breaks the design into small validated increments instead of one large upfront specification.
Principle 23 (Feedback) captures user feedback after each increment rather than only at the end.
Principle 27 (Cheap Short-Living Objects) builds low-cost prototypes to validate assumptions before full implementation.
Expected Outcome
Faster overall delivery
Requirements validated with real users
Reduced late-stage rework
Higher user satisfaction
Decision Indicators
Users reject the redesigned process at launch.
Requirements change significantly after development has started.
No prototype was tested with real users before full build.
Design teams work in isolation from operational staff.
Post-launch support requests reveal missed requirements.
If several of these indicators are present, the contradiction is likely active and the Process TRIZ resolution above should be evaluated.