PG024

Stronger Quality Objective Alignment vs. Faster Local Target-Setting

Business Context. Aligning every business unit's quality objectives with enterprise strategy ensures coherent direction, but the negotiation required to achieve that alignment can slow down local teams eager to set their own targets and begin improvement work.

Process TRIZ Resolution. Rather than requiring full enterprise alignment before any local target-setting, organizations should provide local teams with a small set of mandatory enterprise objectives to incorporate, while allowing them to set supplementary local targets independently and quickly.

Applicable TRIZ Principles

Principle 3 (Local Quality) requires only a minimal set of mandatory objectives, leaving room for local target-setting.

Principle 1 (Segmentation) separates mandatory enterprise objectives from optional supplementary local targets.

Principle 10 (Prior Action) provides mandatory objectives in advance so local teams do not wait for negotiation.

Expected Outcome

Enterprise strategic alignment

Fast local target-setting

Reduced negotiation delay

Motivated local ownership

Decision Indicators

Local teams wait months for enterprise alignment before setting targets.

Local improvement work is delayed by target negotiation.

No minimal mandatory objective set exists to streamline alignment.

Local teams disengage from target-setting due to process fatigue.

Enterprise objectives and local targets are negotiated from scratch each cycle.

If several of these indicators are present, the contradiction is likely active and the Process TRIZ resolution above should be evaluated.