Project Success vs Operational Success
Include post-start-up performance targets in the project mandate and retain accountability until measured operational outcomes confirm business-case realisation.
CyberTRIZ analysis · GreenFieldIndustrialProjects contradiction SFR012 · one of 8,235 worked contradictions published by CyberTRIZ.AI
Regulations
Business Context
A project can meet formal cost, schedule, scope, and completion targets while the resulting facility fails to achieve expected production, reliability, operating cost, maintainability, or business value. Project completion therefore does not automatically represent value realization.
Green Field Industrial Projects TRIZ Resolution
Define project success to include measurable operational outcomes beyond mechanical completion and handover. Preserve project accountability through stabilization and early performance verification while progressively transferring ownership to operations.
Applicable TRIZ Principles
Principle 1 – Segmentation distinguishes delivery milestones from value-realization milestones.
Principle 10 – Prior Action establishes operational success criteria during project definition.
Principle 23 – Feedback uses post-start-up performance to evaluate whether project decisions produced intended results.
Expected Outcome
Stronger value realization
Better operational performance
More meaningful project success criteria
Improved lifecycle accountability
Decision Indicators
Early indicators include:
Project success is declared immediately after handover.
Operational performance is excluded from project evaluation.
Reliability problems emerge after project resources disappear.
Business-case benefits are not tracked after start-up.
Completion metrics are achieved while expected asset value remains unrealized.
Monitoring these indicators helps ensure that successful project delivery translates into successful asset performance.